highly recommend. I went searching for a up to date Computer, staff was very knowledgeable and didn't rush me, their prices were amazing as well. I have been using my new computer for a few days and its flawless as if i purchased it brand new. I will continue to visit them
Used for FFL transfer. Great price and very friendly staff. Will use again.
OUTSTANDING CUSTOMER SERVICE, PERSONABLE AND KNOWLEGABLE STAFF. At first I was skeptical about going to a pawn shop. I had a very high priced diamond ring I was looking to sell ($40K+). I had visited several reputable jewelry stores over the past year receiving quotes which I was not satisfied with. I had read some reviews from others about auctioning their diamonds but being dissatisfied with the amount they received and having received higher quotes from their local pawn shop, so I said what the heck.
South Charlotte Jewelry and Loan was the first pawn shop I visited ever. I was greeted by two gentlemen with smiles and great conversation. After they reviewed my diamond ring, he immediately placed a call to the owner Mike. He told me that the ring is not something they would be able to sell at their location however, the owner may be able to assist me. This was a Saturday. I spoke to Mike (owner) and he told me he believed he would be able to assist me. I could go on and on about how he went above and beyond to assist me with the sale of my precious ring and it all would be true. The bottom line is that by Sunday, he had a buyer for me and the price was more than I had been offered by any other jewelry store. What I liked most is he was not in this to make a buck, he was genuinely trying to help me sell my ring and get the most money for it. He even offered to give me the information of the buyer to cut out the middle man (him). He also offered to continue to search for other buyers. He was honest and shared the process step by step. He also offered to verify funds for me at his bank, go with me to the bank to make the deposit; he wanted me to feel comfortable with the process. This is a place of integrity and a place that provides exemplary customer service going above and beyond for their customers.
Thank you so much Mike and Team for your efforts in getting my ring sold! You didn't have to but you did! Customer service beyond compare!
The owner Mike was great. He noticed an attachment that I could use along with my purchase and also installed it for no additional fee. Small shop but Big on Customer Service. Give these guys a call for the best experience and results
This is THE place to go for firearm transfers, easiest place to deal with in Charlotte.
INCREDIBLE staff!! They were beyond helpful and incredibly kind. Unlike many other places it was very evident they weren't trying to rip you off. 10/10 recommend going here!
This Pawnshop gives awesome world class Customer Service. I went in today to purchase a couple watches and they were so professional and helpful. I'd recommend them to everyone. Best Shop experience I've had ever.
Very great atmosphere and quick to assist! The owner was very charismatic and helpful. They definitely go above and beyond at this place. I would say it is better service than an actual pawn shop because I went to a pawn shop on the same road before entering here and didn't get the same attention/ treatment at the other shop on the same road.
I've been to my fair share of pawn stores and this one is by far the best in Charlotte. The owner knows what he's talking about and on both visits of getting family pieces looked at, I left in tears both times. The amount they know about jewelry and the backstories behind each pieces was astonishing. On my second visit, I actually ended up keeping the piece instead of selling due to the owners recommendation that there is some history behind it and is likely a combination of rings my grandparents had made into theirs. I'm forever grateful for taking it to this shop more than any other.
Not only that, but after seeing the reaction I had, he generously fixed a kink I got in the band that I accidentally got from wearing it for 10+ years after my granny passed.
Honestly. This is not your typical pawn shop. They are hard working honest people in a hard industry. You can't say yes to everyone or give everyone what they're looking for, but they do their best and honestly, their pricing for diamonds and gold is one of the best in Charlotte.
On all the visits I've had here it's all been five star service all around.
I won't visit another pawn shop in Charlotte after coming to this one!
I definitely recommend this pawn shop!!! Chris made the transaction very smooth and quick. Very friendly staff and they've got some cool stuff in there!! If you're in Charlotte and got some jewelry to pawn, this is the spot to go!!
I had a great experience at South Charlotte jewelry and loan! Jeff made selling my firearm super easy and straightforward. He was professional, knowledgeable, and quick to assist. Highly recommend this place for anyone looking for a hassle-free process. Thanks, Jeff!"
Everyone in this pawn shop was very helpful and friendly!! They were honest and made me feel comfortable! The pawning process was easy both ways. I highly recommend over the pawn shop right up the street!
